LEGAL INFORMATION

In compliance with the provisions of Law 34/2002 of July 11 on the Information Society and E-commerce Services (LSSICE), the general information concerning this site is listed below:

Owner: JOSPER, S.A.
A08277535
Address: c/ Gutenberg, 11 – PINEDA DE MAR (08397) – Spain
Contact:josper@josper.es
Telephone: +34 937671516
Web: www.josper.es
Activity: The manufacture, assembly and sale of industrial and domestic oven-grills as well as machinery, tools, articles and all kinds of items for the catering, decoration, furniture and equipment industry in general, its components and accessories.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All the content and names, trademarks and databases accessible on the www.josper.es website are the property of JOSPER, S.A. and are subject to the industrial and intellectual property rights of the company and third parties holding them. Under no circumstances does access to the website www.josper.es imply any waiver, transfer or assignment of those rights in full or in part, or confer any right to the use, exploitation, reproduction, distribution or public dissemination of the contents or items subject to industrial property without the prior express authorization specifically granted to that end by the company or the third party holding the rights, except for the right to view and make copies for the user’s exclusive personal use, which must always be exercised in accordance with the principles of good faith and the applicable legislation.

DATA PROTECTION

In compliance with the provisions of Law 34/2002 of July 11 concerning Information Society and E-commerce Services, Organic Law 15/1999 of December 13, concerning the Protection of Personal Data and its regulations for implementation, the LEGAL REPRESENTATIVE OF THE WEBSITE hereby informs you that the personal data provided through the contact forms will be included in a database with security measures established by law, and shall not be transferred or shared with companies or organizations beyond JOSPER, S.A. without prior explicit consent and they will only be used to manage the service requested and/or to provide information about products, activities and services by JOSPER, S.A.
Please be informed that you can also exercise your rights of access, cancellation, rectification and opposition by writing to JOSPER, S.A., calle Gutenberg, 11, 08397-Pineda de Mar, or by e-mailing josper@josper.es..
JOSPER, S.A. uses cookies when a user browses its website. These cookies are used by JOSPER, S.A. in order to recognize the browsers of registered users after they have registered for the first time, preventing them from having to register each time they access the areas and services reserved exclusively for them and on each visit. They are also used to offer the user the opportunity to customize the website according to their preferences and needs, so it is not necessary to customize it on each visit.

RESPONSIBILITY

Content

The content of this website is for purely informational purposes and effects concerning our products, services and our professional activity.
JOSPER, S.A. disclaims any liability with regard to any decision taken by the user of the website as a result of the information contained herein, particularly regarding the technical characteristics of the products.
JOSPER, S.A. accepts no liability for any information not produced by JOSPER, S.A. or not published with its authorization under its name, as well as any liability arising from the improper use of the content, and reserves the right to update, delete, limit or prevent access to it on a temporary or permanent basis.

Links to other pages (LINKS)

The links included in www.josper.es are for information purposes only and JOSPER, S.A. therefore has no control over and does not corroborate any information, content, products or services provided through these websites. As a consequence, JOSPER, S.A. declines any responsibility for any aspect, especially regarding the content, relating to this page.

Technical considerations

JOSPER, S.A. does not guarantee the continuous operation of the website or that it will be operational and available at all times.
JOSPER, S.A. assumes no liability for any direct or indirect damages, including damage to computer systems and the entry of viruses in the network, arising from the Internet browsing necessary to use this website.

Users’ obligation

The user will be liable for any damages that JOSPER, S.A. may incur as a consequence of a breach of any of the obligations set forth in this legal note.
As regards browsing, the user undertakes to diligently and faithfully comply with the recommendations relating to the use of the site stipulated by JOSPER, S.A. at any given time. To that end, JOSPER, S.A. will contact the users by means of any means of communication through the website.

DURATION AND MODIFICATION

JOSPER, S.A. will be entitled to totally or partially amend the terms and conditions herein unilaterally. Any changes will appear in the same way as they appear in this legal note.
This disclaimer will therefore be valid while it is exhibited, until they are modified in whole or in part by JOSPER, S.A.
JOSPER, S.A. may terminate, suspend or unilaterally cancel the operation of this website, with no possibility compensation for the user. Upon termination, the user must destroy any information concerning JOSPER, S.A. that he/she possesses in any format and which he/she has obtained by means of communications made individually to the user.

APPLICABLE LAW AND JURISDICTION

The parties agree to submit to the Courts of Arenys de Mar and the appropriate autonomous regional and national legislation for any dispute related to these terms of service.

E-MAILS CONFIDENTIALITY

The information contained in electronic messages is confidential and for the exclusive use of its addressee.
If you have received this message in error, please notify us at josper@josper.es and delete it from your system.

POLÍTICA DE CALIDAD

La actividad que JOSPER®, S.A. considera conformes a la calidad exigida según la Norma Internacional ISO 9001:2008 es:

Diseño, Ensamblaje, Comercialización, Puesta en Marcha y Asistencia Técnica de hornos de brasa. Comercialización de carbón vegetal y pastillas de combustión. Comercialización de productos y accesorios de menaje para hornos.

La declaración de Política recoge como líneas maestras:

1. Compromiso en cumplir las exigencias legales y reglamentarias, requisitos y expectativas explícitas e implícitas de nuestros clientes.
2. Difundir en todos los niveles de nuestra estructura los objetivos y criterios de Calidad.
3. Implantar los indicadores de Calidad, así como realizar un seguimiento del nivel de progreso de los mismos, de forma que nos permita conocer y asegurar el producto y el nivel de calidad deseado por nuestro cliente.
4. Velar para que las condiciones de trabajo sean óptimas mediante la evaluación de los riesgos que pueden producirse en los procesos, eliminando en lo posible los mismos y reduciendo los evaluados.
5. Desarrollar los programas de formación continua tendentes a la mejor cualificación de nuestros trabajadores, implicando así a todo el personal en la consecución de todos los objetivos establecidos en el presente documento.
6. Consolidar el proceso de mejora continua en el desempeño de todas las actividades realizadas en JOSPER®.
7. Fomentar y conseguir un ambiente motivador de todos los miembros de la empresa.
8. Ser respetuosos con el medioambiente reduciendo los consumos, la contaminación y la producción de residuos para conservar los recursos naturales.

La Dirección hace esta política accesible y la pone a disposición de sus clientes, todos sus empleados, proveedores y para el público en general.

La Política se mantiene al día mediante revisiones periódicas, coincidiendo con las revisiones del sistema por parte de la Dirección, con el fin de que tenga en cuenta los cambios en las condiciones del entorno y la información recibida. En ese sentido la Dirección proporciona y proporcionará todos los medios humanos, técnicos y económicos necesarios para alcanzar los objetivos y metas que se establezcan programada y periódicamente.

Sandra Juli Carlie
Directora General